THERAPY & SOUL
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FAQ's

​What insurances do you take?

Blue Cross Blue Shield
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​When using insurance, you will still owe a copay (could be anywhere from $15 to $45) and/or pay out of pocket towards your deductible, depending on your insurance plan. Check out the Insurance Info page for more information.

**I am no longer taking Harvard Pilgrim and United insurances (including Allways)


​What happens if you don't take my insurance?

If I don't take your insurance, it would be Out-of-Network. You would pay my out of pocket rate (see below) and you can submit a Superbill to your insurance for reimbursements.  Some insurances will give reimbursements for out-of-network sessions. Here is Insurance Reimbursement Info with questions to ask your insurance ahead of your scheduled appointment.

My fees: 
The first appointment, the assessment, is $150. My out of pocket rate for on-going appointments is $100 per session.  My late cancel/no show fee is $70. I take HSA/FSA cards for most charges.
8 Reasons to see an Out Of Network Therapist

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​How will I know if you are the right therapist for me?

This is such a good question! I think this question is best answered from your ability to hear your own voice on my website. If my website speaks to you, then we could be a good fit. But if you are still questioning and curious, you can schedule a phone call to discuss more. Either way, it's best to speak beforehand to make sure things line up logistically. 

As of right now, I am only taking clients 18 years old and over. 
Schedule Phone call


​What does your office look like?

Right now, I am only doing virtual sessions. I have closed my physical space in Pawtucket, RI and will reopen a new space when it's safe to do so.
Check out pictures of my former space


​Do you do sessions virtually?

During current circumstances with COVID19, I am only doing virtual (video/phone) sessions. These are covered by all insurances. With the help of certain organizations, therapists are hopeful that telehealth services will continue to be covered by insurance. 

As of right now, there is no end date to doing telehealth sessions. Below is a PDF of telehealth FAQ's before getting started with it.
clientportal-telehealth.pdf
File Size: 454 kb
File Type: pdf
Download File

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​How do I contact you to book a session?

You can schedule your first phone call as well as ongoing appointments on my portal. However, if I am booked I won't be able to offer a phone call just yet. If you are already an existing client, you can jump on the portal to schedule something.
New Clients
ONLINE portal For existing clients


​Your website says that you're not taking new clients. Do you have a waitlist?

I do not have a waitlist, based on guidelines for Social Workers. If interested, I can reach out to you when I start to have openings. However, I cannot guarantee that I will have the right availability for you or take your insurance at that time. I recommend you continue to seek therapists in your area in the meantime. At times, I have been booked for up to 6 -9 months!
Zencare.co is a great resource for highly qualified therapists in the area.
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If you have a specific question that isn't answered here, you can email me directly in the form on the Let's Connect page. Please read through these questions/answers first before emailing.

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PO BOX 1302, PAWTUCKET, RI 02860       PH: 401-285-2319      FAX: 401-441-6519

​Erica Albert (formerly Gebhart) Social Work Licenses: Rhode Island #ISW02348; Massachusetts #116267
Photography by Bethany O Photography and Brittanny Taylor Photography
Online Scheduling through SimplePractice
  • Home
  • About Erica
  • Somatic Therapy
  • FAQ's
  • Let's Connect