THERAPY & SOUL
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FAQ's

​What insurances do you take?

1. Blue Cross Blue Shield, including Rhode Island, MA, etc.
2. Tufts Insurance (not including public plans which include Health Direct, Health Together and Health Unify)
When using insurance, you will still owe a copay (could be anywhere from $15 to $45) and/or pay out of pocket towards your deductible, depending on your insurance plan. Check out the Insurance Info page for more information.

**I am no longer taking Harvard Pilgrim and United insurances (including Allways)


​What happens if you don't take my insurance?

If I don't take your insurance, it would be Out-of-Network. You would pay my out of pocket rate (see below) and you can submit a Superbill to your insurance for reimbursements.  Some insurances will give reimbursements for out-of-network sessions. Here is Insurance Reimbursement Info with questions to ask your insurance ahead of your scheduled appointment.
8 Reasons to see an Out Of Network Therapist


​What are your fees?

The first appointment, the assessment, is $150. My out of pocket rate for on-going appointments is $100 per session.  My late cancel/no show fee is $70. I take HSA/FSA cards for most charges.

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​How will I know if you are the right therapist for me?

This is such a good question! I think this question is best answered from your ability to hear your own voice on my website. If my website speaks to you, then we could be a good fit. But if you are still questioning and curious, you can schedule a phone call to discuss more. Either way, it's best to speak beforehand to make sure things line up logistically. 
Schedule Phone call


​What does your office look like? How is parking at your building? (logistics are important!)

Right now, I am only doing virtual sessions. But once it feels safe to return, my office building is 100 Lafayette St, the Durant Building. I am on the third floor, with signs leading to my office and waiting room.
Parking is available on the street - including Lafayette St, East Ave, Pidge Ave, among other streets in the area. The business lot across the street has signs letting people know to only park for those businesses. So if you park there, you are parking at your own risk (but to be honest, most of my clients park there). 
Check out Pictures of the Space


​Do you do sessions virtually?

During current circumstances with COVID19, I am only doing virtual (video/phone) sessions. These are covered by all insurances, and sometimes the copay is covered as well. With the help of certain organizations, therapists are hopeful that telehealth services will continue to be covered by insurance. Curious how therapy works virtually? Check out this page.

As of right now, there is no end date to telehealth sessions. If we were to meet right now, we would have to wear masks and I believe comfort in self and body is more important than meeting in person. 
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I use SimplePractice for my portal and telehealth sessions. Below is a PDF of telehealth FAQ's before getting started with it.
clientportal-telehealth.pdf
File Size: 454 kb
File Type: pdf
Download File

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​How do I contact you to book a session?

You can schedule your first phone call as well as ongoing appointments on my portal. However, if I am booked I won't be able to offer a phone call just yet. If you are already an existing client, you can jump on the portal to schedule something.
New Clients
ONLINE portal For existing clients


​Your website says that you're not taking new clients. Do you have a waitlist?

I do not have a waitlist, based on guidelines for Social Workers. If interested, I can reach out to you when I start to have openings. However, I cannot guarantee that I will have the right availability for you or take your insurance at that time. I recommend you continue to seek therapists in your area in the meantime. At times, I have been booked for up to 6 -9 months!
Zencare.co is a great resource for highly qualified therapists in the area.
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    Please provide your email if you wish to be informed when I have openings:

Please reach out when you have openings
If you have a specific question that isn't answered here, you can email me directly in the form on the Let's Connect page. Please read through these questions/answers first before emailing.

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PO BOX 1302, PAWTUCKET, RI 02860       PH: 401-285-2319      FAX: 401-441-6519

​Erica Albert (formerly Gebhart) Social Work Licenses: Rhode Island #ISW02348; Massachusetts #116267
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  • Home
  • About Erica
  • Somatic Therapy
  • FAQ's
  • Let's Connect